About Delivery Owls | Personal Lost Property Retrieval Worldwide.
Hi, we’re Steve and Ash, a husband-and-wife team and the founders of Delivery Owls, a specialist lost property retrieval service based in Elviria, Marbella.
Originally from Devon in the UK, we relocated to Spain and created Delivery Owls to help people recover lost and forgotten belongings from Spain and other international destinations.
We understand how stressful it can be to realise that you have left something important behind after returning home. Whether it is a phone, wallet, luggage, jewellery, watch, laptop, keys, documents or a sentimental item, our role is to manage the retrieval carefully from start to finish.
We work with airports, insurance companies, hotels, Airbnb hosts, villas, restaurants, transport companies, lost property offices and other venues to arrange the authorised release, collection, packaging and return of customers’ belongings.
Depending on the item and location, we can arrange either an in-person collection or a fully managed courier retrieval. We also assist with authorisation documents, identity checks, suitable packaging, customs and duty paperwork, tracked shipping and express delivery options where available.
What makes Delivery Owls different is our personal one-to-one service. You are never passed around a call centre or left wondering what is happening. You have direct human contact throughout the process, with one dedicated person managing your retrieval, keeping you updated and answering your questions from the first enquiry until your item is safely back with you.
For high-value or sentimental items, this personal approach can include photographic and video verification, secure handling, specialist packaging and close communication at every stage.
Delivery Owls is built around trust, clear communication and careful coordination. We take the time to understand each case, explain the options clearly and make sure nothing is arranged without your approval.
Our aim is simple: to remove the stress and uncertainty of recovering something important from another city or country.
We collect, we pack and we return your property safely back to you.
Ashleigh Lerigo von Oppenheimer
Founder, Delivery Owls
Ashleigh has spent more than 25 years building, running and owning businesses, building them from the ground up, with a clear focus on service, trust and creating brands that genuinely solve real problems for real people.
Her background spans the NHS, the Ambulance Service, private healthcare, product businesses, retail, logistics and customer-led services. Across every chapter, one thing has remained consistent: a deep belief that people should be looked after properly, with care, clarity and respect.
Delivery Owls was created from that belief.
What began as a practical local service in Marbella has grown into a global logistics and lost property retrieval business, helping customers, travellers, hotels, Airbnbs, restaurants, venues and businesses recover, coordinate and return important items across Spain, Europe, the UK, the USA, North Africa and beyond.
Ashleigh understands that the best businesses are not built by chance. They are built through consistency, problem-solving, strong relationships and an obsession with customer experience. Her focus is not simply on moving parcels or returning forgotten items, but on making every customer feel supported, reassured and properly cared for.
From helping a traveller recover something sentimental, to supporting a hotel with guest lost property, to coordinating international returns across borders, Delivery Owls has been built with one clear aim: to make logistics feel more personal, more reliable and far less stressful.
Ashleigh’s ambition is to build Delivery Owls into a trusted global brand known for outstanding customer service, thoughtful communication and genuine care.
Simple. Secure. Reunited.
Steve Lerigo
Co-Founder, Delivery Owls
Steve has worked in the maritime industry for over 36 years assisting ship owners with their risk management, casualty situations, compliance issues, and as an accredited mediator, with casualty related legal matters.
Having also been involved in setting up several successful new start ups including offices across Northern Europe, Steve's brings years of hard work, discipline, experience and knowledge to Delivery Owls.
He is now swapping the large ocean going cargo carriers for the on land smaller logistical versions.
