Hotel Lost Property Collection & Returns

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Guest left something behind at your hotel?

 

Delivery Owls helps hotels, resorts, guest houses and hospitality teams return lost and forgotten guest items quickly, professionally and with care.

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From phones, passports, keys and wallets to jewellery, documents, luggage, medication, clothing, children’s toys and sentimental belongings, we help manage the hotel lost property return process from start to finish.

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Whether a guest has forgotten a phone in their hotel room, left jewellery in a hotel safe, misplaced a passport at reception, or left luggage after check-out, Delivery Owls can help arrange collection, packaging, shipping labels, courier booking, tracking and worldwide return delivery.

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No packaging to source.
No labels to print.
No courier forms to complete.
No post office runs.

No extra admin for your front desk or concierge team.

Simply register the guest’s lost item with us and we will help coordinate the return.

 

We can collect the item where possible, or arrange the correct packaging and labels so your team can safely prepare it for collection.

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Delivery Owls gives your guests a smoother lost property experience while saving your hotel team valuable time.

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Professional hotel lost property returns, handled for you.

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